1.Required Delivery Information
***The information needed for shipping is your full name, address and phone number. Please be informed that we can only ship your order by ZIP CODE address, and PO Boxes or similar addresses are not available for shipping.
***Please make sure you enter the correct shipping address and contact number.
***Please allow 3-7 days for delivery of your Item.
***We will send you your tracking number in 24-36 hours after we receive your money. ***Tracking number to verify in:http://www.ems.com.cn/english-main.jsp
After your order is dispatched, we will offer you EMS Tracking no. & website.
There are two methods to get above information from us,
<1.> Visit our website and re-login to check the update status.
<2.>Check your e-mail, for we will send update status to your e-mail address.
Note: (If you can't check it immediately with the tracking no. , please wait with patience. Some time is required by Express Company do uploading).
3.Unsuccessful or Wrong Delivery
***We are not responsible for reshipment if you provided us with an incorrect or incomplete address.
***For those customers who do not receive your parcel within 12 working days,
please contact with Local Post Office A.S.A.P.Always you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.